At Krystal Life, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with us.
Information We Collect
We collect information to provide better services to our customers and improve your shopping experience. The types of information we collect include:
1. Personal Information:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details and billing address (processed securely through third-party payment processors).
- Account Information: Username and password when you create an account on our website.
2. Non-Personal Information:
- Usage Data: Information about how you use our website, such as your IP address, browser type, pages visited, and time spent on our site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and hold certain information.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Orders: Handling and fulfilling your orders, processing payments, and providing order updates.
- To Improve Our Services: Enhancing our website, products, and services based on your feedback and usage patterns.
- To Communicate: Sending you information about your account, orders, promotions, and new products.
- To Personalize Your Experience: Customizing your shopping experience and providing recommendations based on your preferences.
- To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and performing other functions necessary to our business.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We implement a variety of security measures to protect your personal information. These measures include:
- Encryption: Securing your data during transmission using Secure Socket Layer (SSL) technology.
- Access Controls: Limiting access to your personal information to authorized employees and service providers.
- Regular Audits: Conducting regular security audits and assessments to ensure the ongoing protection of your information.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal requirements.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these other sites. We encourage you to read the privacy policies of each website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.